OnGuard

OnGuard provides 24/7 protection on the loss or theft of your cards, mobile phone, important documents and ATM robbery. Besides helping you avoid being a victim of fraud, it also keeps you protected in an accident and gets assistance to you quickly in an emergency, whether you’re at home or abroad.

OnGuard includes:

Protection on unauthorized charges on lost or stolen cards
OnGuard protects you against unauthorized charges on your lost or stolen cards, which include credit, debit, cash, prepaid and ATM cards issued by any bank or card issuer, locally or globally.

ATM robbery protection
If you encounter a robbery at any ATM, OnGuard will reimburse the cash you lost. And it doesn’t matter whether the robbery happens locally or overseas, or which bank the ATM belongs to.

Mobile phone security
With the OnGuard mobile application, you can back up your contacts and set up various security features. In the event your mobile phone is found, OnGuard will make arrangement for secure pickup and return of your mobile phone at no cost.

Comprehensive personal accident cover
OnGuard will reimburse your family in the event you encounter an accident resulting in loss of life.

24/7 phone assistance
Receive help with emergency cash advance and travel arrangements, as well as useful advice in the event you lose your wallet, passport or mobile phone.